IT services, BPO, consulting and professional services firms

SAP for IT and professional services.

IT services, BPO and professional services firms need clear control of revenue and margins, a simple bid-to-cash process across project, managed and subscription services, and the ability to scale with an integrated workforce and Business AI. Many lose time to manual work, and fragmented contracts and billing cause revenue leakage and slow collections. We address this with SAP Cloud ERP with project and resource management, SAP SuccessFactors Employee Central and SAP Business AI, giving faster invoicing and requisitions, real-time financial insight, room for new service models, lower total cost of ownership and quicker access to the right talent.

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IT and professional services
01

Digital growth

Streamlined, automated and integrated processes for agility, innovation and data-driven decisions.

02

Efficient resourcing

People, projects and operations managed together for higher utilisation and smoother delivery.

03

Higher profitability

Accurate finances, fewer manual errors and real-time margin visibility.

The challenge

What holds IT and professional services companies back

  • There is no single contract and invoice for outcome-based services, which adds admin, hurts the client experience and leaks revenue.
  • Effort, expenses and delivery outcomes are not captured in real time, so risks surface late and billing is slow.
  • There is no real-time view of resource utilisation on project tasks, which delays billing.
  • Collections are not prioritised, which keeps days sales outstanding high.
  • Skills frameworks are outdated and skills are hard to assess objectively.
  • Current systems cannot support new territories, service lines or growth, and work is repeated across systems.
What SAP brings

The SAP advantage

Bid-to-cash in one flowEnd-to-end professional services automation, fully integrated from bid to cash.
Automated billing and revenuePeriodic billing, revenue recognition and cost accounting automated and accurate.
Real-time project controlProjects planned, executed and monitored in real time to protect schedule, cost and scope.
New business modelsSupport for subscriptions, packaged services and everything-as-a-service.
One view of all labourEmployees, contractors and contingent workers managed in one place, from planning and staffing to payment.
Business value

What companies gain

Outcomes SAP customers in this industry report after moving to a modern SAP core.

  • Real-time insight into revenue and margins across group companies
  • Faster invoicing and payment, with timesheets consolidated quickly
  • Faster invoice processing through digitised incoming invoices
  • Quicker turnaround for purchase requisitions
  • More revenue from new service models
  • Lower days sales outstanding and better days payable outstanding
  • Faster time to fill critical roles
  • Lower project management cost, fewer delays and lower TCO
How we help

Our SAP services for IT and professional services

Service · Leap

SAP S/4HANA Implementation

An SAP S/4HANA implementation puts your core business processes, from procurement and production to sales, finance and maintenance, onto SAP's modern ERP.

Learn more →Service · Leap

SAP Business AI Platform Extensions and AI Agents

SAP Business AI Platform extensions (formerly SAP BTP development) add custom apps, integrations and AI agents to SAP without touching the ERP core.

Learn more →Service · Walk

SAP Application Management Services (AMS)

SAP application management services (AMS) keep your SAP system stable, compliant and improving after go-live.

Learn more →
Questions

SAP for IT and professional services, answered.

Is SAP suitable for an IT services or consulting firm?
Yes. SAP Cloud ERP includes project and resource management, time and expense capture, billing and revenue recognition for project, managed and subscription services, so the whole bid-to-cash process runs in one system.
Can SAP handle time-and-materials, fixed-price and subscription contracts together?
Yes. Billing and revenue recognition support time-and-materials, fixed-price, milestone and periodic or subscription billing, and they can be combined in a single customer contract.
Why work with Nouveau Equation on this?
We are a project-based services firm ourselves, so we know the resourcing, timesheet, billing and margin questions of a services business from the inside, and we implement and support them on SAP.
Other industries

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