02 · Walk · Run and support

Keep SAP running. Make it run better.

Walk is for companies running SAP today: application management with real service levels, experienced SAP consultants on your team when you need them, and audits that find custom-code, licence and security exposure before an auditor does.

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Walk · Support

Support

Application management services across functional and technical SAP, with defined SLAs, monthly reporting and continuous improvement, increasingly assisted by AI for triage and resolution.

L1 to L3 supportFunctional, technical and Basis coverage.

SLA reportingResponse and resolution measured monthly.

Continuous improvementRecurring tickets fixed at the root.

Walk · Staff

Staff

SAP consultants who join your team for a project, a backlog or a peak, from a bench of 100+ across finance, supply chain, manufacturing, BAIP, Fiori and analytics.

Flexible modelsTime and materials or fixed capacity.

Fast onboardingConsultants who know S/4HANA and ECC.

Quality assuredBacked by our delivery leadership.

Walk · Audit

Audit

A health check of your landscape: custom code, performance, security roles, licence usage and readiness for S/4HANA and AI.

Custom codeWhat is used, what is obsolete, what blocks upgrade.

Security and licenceRole conflicts and licence optimisation.

Health scorePrioritised fixes with effort estimates.

Case studies

Walk in practice

Five clients in food and beverage, education, chemicals and automotive

Walk · Support and continuous improvement

Application management across every SAP deployment model

Five clients in food and beverage, education, chemicals and automotive · India and Indonesia

ECCS/4HANA on-premiseSAP Cloud ERP, PrivateSAP Cloud ERP

The need

Each client needed SAP to stay stable and keep improving, on a different platform: SAP ECC, S/4HANA on-premise, SAP Cloud ERP, Private and SAP Cloud ERP (public cloud).

What we did

Food and beverage, North India (S/4HANA on-premise): issue resolution, root-cause analysis and new reporting, plus an S/4HANA rollout to Indonesia
Education group, 100+ schools (SAP Cloud ERP, public cloud): started with finance support, built extensions to simplify operations, now full L2/L3 AMS from offshore
Specialty chemicals, Mumbai (SAP Cloud ERP, Private): system maintenance, RICEF developments, process changes and UI extensions
Chemicals, Mumbai (SAP ECC): proactive monitoring with EarlyWatch, patching, statutory changes and audit support to prevent outages
Automotive, Pune (SAP ECC): a quarterly, ROI-driven roadmap of enhancements using unused standard functionality and ABAP development

The result

Stable systems, fewer repeat issues and a steady flow of improvements, on whichever SAP platform each client runs, and a ready path to the next step.

All case studies →

How we work

Approach

TransitionKnowledge transfer and runbooks.

StabiliseBacklog cleared, SLAs met.

ImproveRoot causes and automation.

EvolveReadiness for the next step.

Questions

FAQ

Do you support SAP ECC as well as S/4HANA?

Yes. We support both, and use the support relationship to prepare your landscape for S/4HANA and the 2027 ECC maintenance deadline.

Can we start with a small scope?

Yes. Many customers start with one module or one tower and expand once service levels are proven.

Where is support delivered from?

From our delivery centre in Navi Mumbai, India, with on-site presence when a project needs it.

The journey continues

Other services

01 · Assess

Let's plan your path to the Autonomous Enterprise.

Tell us where your SAP landscape is today. We reply within one business day with an honest view of the best next step, even if that step is not us.

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